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Note: It is possible that if you try to edit an already saved site, the ssh-agent won’t be recognized. If this is the case, we recommend to create a new site from scratch and configure it accordingly. The new site can then be saved and will keep working. 
Note: In certain cases, we noted that the procedure may not work at first try, and you will get an error at login even if everything is in order. In most cases, a simple reboot of your workstation solves the problem and the issue will not occur again.


Filezilla: 
In your site configuration, be sure that the Protocol is set to “SFTP - SSH File Transfer Protocol” and the Logon type is set to “Normal”. 

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