Thanks to the new Identity Provider website service users will be able to manage their authentication credentials personally.
For any issue regarding the below procedures or doubts, please write an email to superc@cineca.it.
There are several ways to change the password:
In case for any reason you have lost access to your OTP generator, you can configure a new one making use of the recovery authentication codes you have saved when configuring the OTP.
At the authentication time, when the system asks for the One-time Password, click on "Try another way"
Choose "Recovery Authentication Code"
And insert the requested Recovery code
IMPORTANT: the system requires a specific recovery code of the list of codes available. It is described by the "#<number>" identifying the first available recovery code. In the above example it is asking the first (#1) recovery code of the list.
It is also possible to generate new recovery codes by clicking on "Set up Recovery authentication codes" in the section Recovery authentication codes of Account Security.